Navigation Patient Guide
Your Arrival at the Hospital
When arriving at Stony Brook Children’s Hospital, you'll notice measures in place to ensure a smooth visit for your family. Important details include parking options, directions on where to go upon arrival, and the check-in process for appointments or emergencies. This information will help you and other caregivers to prepare, ensuring timely care and a more comfortable experience for our young patients and their families.
To ensure patient safety and security, you will be asked to provide positive identification when your child is admitted to Stony Brook Children’s Hospital.
In general, a government picture ID, such as a driver’s license, state ID or passport, serves to meet this standard. If you have not already documented positive parental identification at the hospital, please contact a Patient Access Services representative at (631) 444-1870
Your child’s safety is important to us. Once you and your child arrive on the unit, we will place a sensor wristband on your child if he or she is under 13 years old.
The band contains important information about your child to help us meet his or her individual needs. Please make sure that your child wears it for his or her entire stay. If it seems uncomfortable, it is removed or falls off, let a nurse on the unit know immediately.
We will supply hospital gowns, slippers and personal toiletries, although your child may be more comfortable having their own nightclothes. Each room has a safe to store any personal items and valuables. The hospital cannot be responsible for any items left out in the room.
Personal medications and medical devices are permitted only with authorization of your child’s attending physician. Weapons are not permitted on hospital premises.
We will provide special containers for eyeglasses, retainers and other personal medical equipment. Be careful that your child does not wrap them in a tissue, store them in a glass or leave them on a food tray, the bed or tabletops. Instead, please keep these items in the drawer of your child’s bedside table when he or she is not wearing them.
If you prefer to store them, please call Transport Services at (631) 444-2980.
As a parent, you have the right to opt out and not have your child listed in any Hospital Directory of patients. That means when someone asks for your child by name, even family and close friends, no information will be provided about your child, including their presence here.
Parents who do not opt their children out of the Hospital Directory may either limit the individuals who may visit, or indicate individuals who are not permitted to visit (whichever is fewer). For example, you can request that (name of person) may not visit.
Because your child's health, as well as the health of others, is our concern and responsibility, the use of tobacco is not allowed anywhere on the Stony Brook Medicine campus – inside or out – including all parking garages. This includes cigarettes, cigars, pipes, or the inhaling or exhaling of smoke or vapor from an electronic smoking device or any other matter or substance that contains tobacco or any other matter that can be smoked.
To help promote a healing environment, please be courteous when using your cell phone. To protect patient confidentiality, the use of camera phones and/or visual/audio recording is strictly prohibited.
Please help us keep your child’s information up to date for our hospital records and for billing. Let us know of any changes including:
- Your child’s preferred name and pronoun
- Current home address
- Primary and secondary phone number
- Email address
- Preferred method of contact
- Employer name/address/phone number
- Emergency contact name/address/ phone number
- Name of your child’s pediatrician
- Name of your child’s pharmacy, including retail and mail order
- Insurance policy plan holder name/ID number/date of birth, phone number
- Insurance policy mailing address/phone number
To complete or update your information, call (631) 444 2905
Healthix, the largest public health information exchange in New York State, enables the electronic sharing of health information between providers – including hospitals, long-term care facilities, home care agencies, and community physicians – in New York City, Long Island and surrounding areas. Most healthcare providers store information about your health in paper records or in computer systems that are only accessible to them. If you see more than one doctor, your records are likely stored in many different places, making it hard to pull them all together for a complete picture of your health.
Healthix supports technology that allows your doctors, nurses and other healthcare providers involved in your care, to share their medical records using a secure computer network. This technology will help your healthcare providers – like your doctor – make information about your health available to other providers you choose, so better care can be provided to you.
We will need your consent allowing us to access your health information, as well as to share your medical records while you are being cared for at Stony Brook University Hospital. One of our Patient Access Services representatives will ask you for your electronic signature.