Navigation Patient Guide
Family and Friends
Stony Brook Children’s Hospital offers helpful information to make planning your visit easier. From visiting hours and directions to visitor guidelines, families can feel prepared and supported during their time at the hospital. Whether you’re visiting a patient or accompanying a child to an appointment, these resources ensure a smooth and comfortable experience.
Family and friends can find the most up-to-date Visitor Guidelines and Hours by visiting: stonybrookmedicine.edu/patientcare/visitorpolicy
Family, friends and other designated support persons are welcome to visit and can be helpful to patients' recovery. Patient comfort, care and safety are our primary concerns.
We define family as any person who plays an important role in your life. Visitation privileges cannot be denied based on race, color, national origin, religion, sex, sexual orientation, gender identity or disability. Important tips:
- Guests must provide photo identification.
- Guests must check in and obtain a visitor pass at the Information Desk in the main lobby before visiting patient floors.
- Guests must check out in the main lobby after their visit so that other visitors may switch throughout the day.
- All visitors are encouraged, but no longer required, to wear a mask throughout all buildings and facilities of Stony Brook Medicine. Visitors of patients who are COVID positive must wear a mask at all times while in the patient room.
Please Remind Others:
- Everyone (including all clinical and non-clinical staff, visitors and all others) is required to wash their hands with soap and water or foam when entering and leaving a patient’s room.
- People with colds, sore throats, fever, etc., or any contagious diseases should not visit patients.
- People who might have been in contact with anyone with a contagious disease (diagnosed or receiving treatment for) should check with the patient’s nurse prior to visiting.
- Visitors should maintain a quiet environment and avoid unnecessary noise.
- Visitors should refrain from sitting on the hospital bed, as well as eating in the room.
- Visitors may be asked to leave the room during tests or treatments, or when the doctor or nurse needs to see the patient.
- Visitors must not take pictures, video and/or voice recordings of patients and staff without permission.
An ATM is located in the hospital’s main lobby next to the Gift Shop.
For health and safety reasons, visitors are not permitted to use the bathroom facilities in patient rooms. Public restrooms are located on the main level of the Children’s Hospital, as well as on each patient floor, and are gender neutral and handicap accessible.
For your safety and protection, please use the toilet seat covers that are provided in all restrooms. Wash your hands and turn the faucet with a dry paper towel.
Our Concierge Services/Information Desk offers information about hotels in the area.
For information call: (631) 444-7686
Open:
- Monday through Friday from 7 am to 8:30 pm
- Saturday and Sunday from 10 am to 8:30 pm
The Stony Brook University Hospital Gift Shop in the lobby of the main hospital sells gifts, greeting cards, postage stamps, candy, flowers and toiletries.
Opening Hours:
- Monday through Friday, 7 am to 8 pm
- Saturday and Sunday, 10 am to 6 pm
All visitors should check with the nurse before bringing gifts to patients.